# Installed 1.9 and now it crashes on launch **URL:** \ **Category:** Help\ **Tags:** pc\ **Created:** [September 30, 2024, 6:10pm UTC](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244 "2024-09-30T18:10:44Z")\ **Posts on this page:** 1\ **Showing post:** 12
**Author:** ![david](https://yyz2.discourse-cdn.com/flex028/user_avatar/community.arkio.is/david/32/17_2.png) [@david](https://community.arkio.is/u/david)\ **Post date:** [October 4, 2024, 6:19pm UTC](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244/12 "2024-10-04T18:19:20Z")
@theredmage sorry for the delay in getting back to ya! We needed to pick at this edge condition a bit more, but a solution has (potentially) come to life 🎉 We are suspecting that the desktop version of Arkio you have might have been installed through the Meta Quest desktop app, which is not updating properly when you run the installer to update to 1.9. Here is what we would recommend 1. Uninstall Arkio on your desktop, including any versions of Arkio downloaded from Steam or the Meta Quest desktop app 2. Reinstall Arkio **only** using [this installer](https://www.dropbox.com/scl/fi/7mpbos5umn7lhqefnetbq/Arkio-v1.9.0rc6.msi?rlkey=sk5ynfzu6r01gfhoisicw524g&st=3sc9uhq7&dl=1). 3. Launch and test Arkio Let us know if this does the trick! 🤞 --- _[View the full topic](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244)._