We are aware of an issue that is occurring today with the cloud portal is not working correctly and causing files from a cloud group to be blocked from being be added to Arkio.
Firstly, we are extremely sorry this occurred and understand your frustration. Our engineers are currently on the hunt to find this bug and resolve it asap! 
Thank you for patience as we implement a solution to get your files from the cloud connect back to your devices. Once we have a fix up and running we will update this thread.
The cloud portal is currently back up and running. Just give your browser a refresh and you should be good to go!